PUT YOUR TRUST IN US

When it comes to performance, put your TRUST IN US to be there when it matters most. In the event of an alarm, Priority One Security is with you—24 hours a day! Our privately-owned, regionally-located Central Monitoring Station is equipped with the most advanced security technology in the industry to provide monitoring services for Fire and Life Safety, Intrusion, PERS, IP communicators—even off-the-grid, long-range radio solutions.

Our Central Monitoring Station includes 3 different locations geographically located, to meet rigorous fail-safe standards. They utilize redundant communication technologies, five layers of service agreements, and dual generators for auxiliary power needs.

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SIGNATURE MONITORING SERVICES

Priority One offers exclusive monitoring services, including video alarm systems, hosted access control, and an intuitive, interactive smartphone app.

SECURITY ALARM MONITORING

Whether your needs are in the city or in a remote location, Priority One Security has a solution for you. We provide an extensive line of communication options: Phone Line, Network Communicators, Cellular, and Long-Range Radio for alarm signal communications!

UL FIRE &
LIFE SAFETY
MONITORING

UL FIRE & LIFE SAFETY MONITORING

Our Central Monitoring Station is UL Listed and NFPA-compliant for monitoring commercial fire protection systems including Fire Alarm, Voice Evacuation, Sprinkler, Suppression systems. We monitor Areas of Refuge and Elevators and provide NFPA 72 certification and Annual Test & Inspections.

SECUREVUE24
VIDEO ALARM
MONITORING

SECUREVUE24 VIDEO ALARM MONITORING

During alarm events our Central Station agents can view live camera streams from the premises and dispatch authorities with real-time data from the scene. Additionally, our agents can use speakers and microphones to communicate instructions down to the site.

FLOOD &
WATER LEVEL
MONITORING

FLOOD & WATER LEVEL MONITORING

Water & flooding causes damage to structures and inventory. With proper water level monitoring our, Central Station can provide early detection for leaking pipes, sump pump failures, and water over runs mitigating costly damage before it happens.

PERS MONITORING (PERSONAL EMERGENCY RESPONSE SERVICE)

PERS MONITORING

Do you have a loved one that lives alone or someone needing continuous observation? With our PERS systems we are always on standby. Our service includes two-way voice connection that puts our Alarm Agents on the scene in times of emergency.

TWO-WAY
VOICE
MONITORING

TWO-WAY VOICE MONITORING

When initiated by an alarm event, two-way voice monitoring brings a live alarm agent on the premises with you. With two-way voice, you can communicate important information to our agents from anywhere in your home or business.

SUPERVISED
OPEN & CLOSE MONITORING

SUPERVISED OPEN & CLOSE MONITORING

Are you dependent on others to Open and Close your business? Priority One Security has a host of services to help manage your business. With Supervised Open & Close schedules we can notify you of “Late to Open” or “Late to Close” schedules ensuring your business has what it needs to operate for the day.

TEMPERATURE & ENVIRONMENTAL MONITORING

Environmental monitoring keeps watch over temperature, air quality, and other critical conditions to maintain their desired state. Priority One Security monitors Server Rooms, Refrigeration, and other critical infrastructures to initiate action plans for quick responses.

WHAT IS FIVE DIAMOND CERTIFICATION & UL-LISTED

Priority One Security’s Central Monitoring Station is a UL-Listed, FM Approved facility with a Five Diamond Certification by the independent, third-party Monitoring Association (TMA). These certifications verifies that Priority One Security has met the industry’s highest standards of operations, customer service, and employee education and testing. In fact, Priority One employees only professionally-trained and certified alarm agents.

INSPECTION & QUALITY CONTROL
Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
SERVICE FIRST PHILOSOPHY
Commitment to the highest levels of customer service.
EDUCATION
Commitment to on-going job-related education and testing by having 100% of its Central Station Agents using the TMA membership and participation in its activities.
PARTICIPATION
Commitment to raising the industry standards through the TMA memberships and participation in its activities.
NO FALSE ALARM
Commitment to reducing false dispatches.

VIDEO ALARM SERVICES

With advancements in technology and changes to local alarm ordinances, Video Alarm Services are the future of alarm systems. Priority One Security offers a host of these services.

Our premier video monitoring service that uses Intelligent Video Analytics to trigger direct intervention between your video surveillance system and a certified Priority One Security Agent. During alarms, SecureVue24 allows our agents to dispatch the authorities with up to the second real-time details.

VIDEO ALARM
VERIFICATION

Video Alarm Verification

integrates your Cameras with your Smart Security system. When an alarm is activated, SecureVue24 will stream live video to our Central Station where an agent can view security camera footage, verify the alarm, and dispatch the authorities with live up to the minute details of the perpetrators.

VIDEO
ASSITANCE

Video Assistance

integrates your Video Surveillance system with your Smart Security system. At the press of a button your alarm system will live stream video to a Central Agent who will monitor your activity for the duration of the event. We can keep watch over you while tending to visitors or presenting retail items to your customers.

VIDEO GUARD
SERVICE

Video Guard Service

leverages your Smart Security & Video Surveillance systems to supplement existing guard service and reduce costly personnel service. VGS can perform scheduled tours or respond to “Unusual Activity” using Intelligent Video Analytics. Layer this response with Remote Voice Down and two-way communication to intervene before problems can escalate.

VIRTUAL
SECURITY ESCORT

Virtual Security Escort

integrates your video surveillance with a with a Smart Security device to provide your employees with a real-time escort from a Central Station Agent as they walk to their cars. Add Remote Voice Down technology to help deter assaults and deescalate potential problems.

REMOTE
DOOR CONCIERGE

Remote Door Concierge

integrates your Access Control and Video Surveillance system to assist tenants and visitors at your vehicle gates and entry doors. Door Concierge allows you to validate authorized visitors by visually confirming, communicating, and remotely open doors and gates for authorized visitors and tenants.

PUT YOUR TRUST IN US

UPDATE MY ACCOUNT

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