When it comes to performance, put your TRUST IN US to be there when it matters most. In the event of an alarm, Priority One Security is with you—24 hours a day! Our privately-owned, regionally-located Central Monitoring Station is equipped with the most advanced security technology in the industry to provide monitoring services for Fire and Life Safety, Intrusion, PERS, IP communicators—even off-the-grid, long-range radio solutions.
Our Central Monitoring Station includes 3 different locations geographically located, to meet rigorous fail-safe standards. They utilize redundant communication technologies, five layers of service agreements, and dual generators for auxiliary power needs.
Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
Commitment to the highest levels of customer service.
Commitment to on-going job-related education and testing by having 100% of its Central Station Agents using the TMA membership and participation in its activities.
Commitment to raising the industry standards through the TMA memberships and participation in its activities.
Commitment to reducing false dispatches.
Our premier video monitoring service that uses Intelligent Video Analytics to trigger direct intervention between your video surveillance system and a certified Priority One Security Agent. During alarms, SecureVue24 allows our agents to dispatch the authorities with up to the second real-time details.