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WELCOME TO THE CUSTOMER CARE CENTER

We offer several conveniences to help you manage your account and remedy your issues quickly! The following page will allow you to Update Your Account information as it pertains to your Monitoring Station’s Emergency Call List, your system’s User/Keyholder information, access to Interactive App Services and Managing your Billing information.

NORMAL
BUSINESS HOURS

M-F, 8am to 5pm

AFTER HOURS,
WEEKENDS, & HOLIDAYS

24Hr Anytime Service

CENTRAL
MONITORING STATION

Cancel Alarm or Speak with Specialist

DEPARTMENTS & RESOURCE CENTERS

GET MY APP

Click here for a list of our commonly used Apps

REQUEST SERVICE

Priority One Security is available 24 hr. a day, 7 days per week.

MONITORING STATION

Add/Modify Call Lists, Change Passwords, Contact Information & More

ACCOUNTING

Request help with Billing or Payment Issue

RESOURCE CENTER

Alarm Registration, Videos & Manuals

SALES CENTER

New Sales, Activate Existing System, Moving Your Service, & Move

SMALL BUSINESS PACKAGES COMPARISON

RESIDENTIAL PACKAGES COMPARISON